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For administrative updates during the pandemic, visit our commercial or My Care Family FAQs

Important information 

Children 5 and over are eligible for the vaccine
Children ages 5 and over who live or go to school in Massachusetts are now eligible to get the Pfizer vaccine. Learn about the latest guidance on the COVID-19 vaccine for children and teens from the CDC.

Vaccine boosters
Read the latest guidance from the CDC about vaccine boosters

Read a joint statement from HHS Public Health and medical experts on COVID-19 booster shots

Ordering COVID-19 Vaccine in Smaller Increments
Providers can now order COVID-19 vaccines in smaller increments. Providers should continue to place their orders in the Massachusetts Immunization Information System (MIIS) as usual. The Vaccine Unit will work with another site to transfer the doses instead of having that order fulfilled from the manufacturer/distributor. Only order doses that you will use within 30 days. Due to this change, it may take up to 2 to 3 business day before you get confirmation from the Vaccine Unit that the order is being fulfilled. If you have any questions about your order, contact DPH-Vaccine-Management@massmail.state.ma.us. Please note the new minimum order quantities:

  • Moderna – 50 doses (5 vials)
  • Pfizer – 60 doses (10 vials)
  • Janssen – 25 doses (5 vials)

Our COVID-19 vaccination status report is live 

We've created a new report to help PCPs identify their patients that have not yet been vaccinated. This report contains all commercial HMO members on your panel who are partially vaccinated or unvaccinated, and is now available on our provider portal. 

You can find the report under the "Reports" tab after logging in to your provider portal account. 


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Vaccine toolkit