Digital Onboarding

STEP 1.  Submit letter of interest

Fill out our our medical or behavioral health letter of interest to get started. We’ll get in touch within two business days to kick off the contracting and credentialing process.

STEP 2: Review your contract, sign it, and upload your documentation

We use a tool called Concord for contracting and credentialing. It allows you to conveniently manage the steps to become part of our network. After you submit your letter of interest, you’ll get an email from Concord with an overview of the entire contracting and credentialing process, which usually takes 30 days.

View our Concord FAQ

STEP 3: Register for the provider portal

Our provider portal puts a variety of self-service tools at your fingertips:

• Submit prior authorization and referral requests
• View claims status
• Manage your practice information
• View patient rosters and reports
• And more

You can register for the portal on your effective date.

QUICK TIP: After you register for the provider portal, don’t forget to sign up for electronic funds transfer (EFT) payments. In the portal, click on EFT/ERA Enrollment in the E-Business tab.

STEP 4: Connect with us

Now that you’ve become a part of our network, you have access to these great services:

• Regular updates on our newsletters, blog and more to get the latest information sent right to your inbox
• Join Provider Roundtable, an online provider advisory group, to give us your feedback and be the first to learn about new features
• Create an account on AllWays on Teams, our free HIPAA-compliant telehealth platform for network providers created in partnership with Microsoft

Not in the network yet?