Provider Education

Commercial ID Cards – Get a look at the ID cards you will see from our members
Care Complement – Read more about the unique benefits from our innovative Care Complement program
Pediatric sick visits – Read more about the pediatric sick visit benefit that's included with many of our plans
My Care Family – Visit the My Care Family website for more information about our Medicaid ACO line of business
Allies HMO – Visit our Allies HMO page for information about our product provided in partnership with Newton-Wellesley Hospital
AllWays on Teams – Our free virtual visit platform available to all AllWays providers

Authorization guidelines – Find out which services requires authorizations and referrals
Authorization Enhancements – Learn how to get immediate approval for covered, medically necessary outpatient requests
Authorization Process for High-Tech & Cardiac Imaging - Speed up authorization approvals and reduce your administrative burden with these 5 tips.
DME guidelines – Learn more about our DME authorization requirements
Fax coversheet – If you fax clinical documentation, follow these instructions to obtain a fax coversheet
Denial reconsiderations – Learn more about your options before filing an appeal

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