Provider Education

Join us to learn about our new health plan in partnership with Newton-Wellesley Hospital on September 22.

Telemedicine billing webinar

If you missed our 4/27 telemedicine billing webinar, check out these useful resources.

AllWays on Teams

We’ve partnered with Microsoft to offer AllWays on Teams, a free telehealth app for providers. AllWays on Teams is available to all network providers during the COVID-19 crisis and beyond.

Provider Portal

Video: Registering for the portal – Watch this brief training on how to register for our provider portal
5-step registration guide - This quick reference guide outlines the registration process in 5 easy steps
User administrator form – Complete this form to become a user administrator for your practice
Provider portal user guide – This user guide gives you a full breakdown on all the provider portal capabilities
Video: Checking member eligibility – Watch this brief training on how to verify member eligibility

Claims

Claims infographic – Find out what happens behind the scenes when you file a claim

Claims information page – Useful information on find out where to send your claims to
Video: Checking claims status – Watch this brief training for a look at how to verify the status of your claim
Payment guidelines – Our payment guidelines provides information on what is reimbursable and under what conditions
Unlisted codes – Learn more about the process for requesting reimbursement for unlisted codes

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Learn about the enhancements we’re rolling out for you and your patients

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