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New vaccine resource and important reminders for providers this month: April 2021

Featured story:

Browse our new vaccine resource page 

Massachusetts will open the final phase of the vaccine rollout to the general public on April 19, 2021. If patients are hesitant to get the vaccine, we've created a dedicated COVID-19 vaccine page with a curated collection of resources for you and your patients: 

Key messages to share with patients from the CDC

In this issue:

  • Medications obtained through the medical benefit
  • New products
  • New vaccine resource page
  • New guidelines
  • Hospital inpatient utilization report
  • New, revised, and retired medical policy updates
  • New codes
  • CPT code updates
  • Drug code updates

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Topics: Administrative News, Newsletter

Vaccine communications, new policies, and important reminders for providers this month: March 2021

Featured story:

COVID-19 vaccine communications

As COVID-19 vaccine distribution and administration accelerate across our state and nation, we are providing a few updates for you to share with your patients. First, there remain many myths and questions circulating in the community, and we want to ensure our customers and members have the facts about safe and effective vaccines. Addressing vaccine myths and providing the facts to instill confidence is critical to our shared success. We are joining our parent organization, Mass General Brigham, in supporting a critical state campaign, Trust the Facts. Get the Vax campaign, to educate the public and our members on the safety and efficacy of the COVID 19 vaccine.

In addition to vaccine safety, our vaccine communications tie in access, equity, and ongoing prevention as the phased approach outlined by the state continues to move forward. To remind members 75 and older to make their vaccine appointments, we are currently using proactive phone outreach. We are also sending individual text message to members 65 and older as well as those with two or more co-morbidities. Next, we’ll be sending target letters guided by vaccine phases.

We will continue to update you with the latest information as it becomes available.

In this issue:

  • COVID-19 vaccine communications
  • SPEAK UP Champions—implicit and explicit racial bias education
  • Allies HMO
  • New guidelines
  • Reminder: ACCESS Law contraception coverage
  • Revised and new medical policies
  • My Care Family- new letter for EMR
  • CPT code updates
  • Drug code updates 

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Topics: Administrative News, Newsletter

Providers in the know: February 2021 edition

Featured story:

COVID-19 vaccine updates

With the vaccine rollout underway, we’ve compiled some of the most common questions your patients are asking in an easy-to-read FAQ . We cover where and when patients can the vaccine along with eligibility, payment, efficacy, safety, and mask wearing post-vaccination.

Reference these questions and more on our Coronavirus Resource Center for patients, providers, and employers. We'll continue to update the information regularly. So check back frequently and share the link go.allwayshealthpartners.org/coronavirus with your patients. 

In this issue:

  • COVID-19 vaccine updates
  • Reminder
  • Inpatient PA waiver extension
  • Medical Policy Updates
  • HCPCS Code Updates

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Everything you need to know in January 2021

Featured story: COVID-19 updates

Our COVID-19 FAQs for providers give you the latest information, updates and resources. We are constantly updating our commercial and MassHealth FAQs as more information becomes available from the Federal and State governments. Please check back periodically to get the most recent news.

In this issue:

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December 2020

Featured Story: 2021 products and member ID cards

Get a look at our 2021 product portfolio and the member ID cards your patients will be bringing to their upcoming appointments

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November 2020

Featured Story: Enhanced outpatient prior authorization tools now available

Providers now have access to an enhanced prior authorization process that gives you immediate approvals for outpatient services that meet criteria. 

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October 2020

Featured Story: Learn more about instant outpatient prior authorization approvals

Beginning October 26, 2020, you will have access to an enhanced prior authorization process that gives you immediate approvals for outpatient services that meet criteria. Register today for an upcoming webinar to get a sneak peek. 

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September 2020

Featured Story: Learn more about Allies

Please join us on Tuesday September 22, 12-1 PM, to hear more about Allies, a brand-new health plan product in partnership with Newton-Wellesley Hospital that'll be available beginning October 1, 2020.  Register today. 

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August 2020

Featured Story: Roadmap 2020

Our new Roadmap 2020 page will give you an overview of the enhancements we’re offering this summer and beyond. Be sure to bookmark the page and check back often — we’ll be updating the page with the latest  news and announcements. If you haven’t already, you can also register for our monthly newsletters to be the first to learn about new updates.

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July 2020

Featured Story: New tools to simplify the prior authorization process

During this unprecedented time, we understand that it’s more important than ever for providers to spend less time on administrative work and more time on what matters most – your patients. To support this, AllWays Health Partners is launching several enhancements to our digital prior authorization tools and removing prior authorization requirements for certain services.

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